SHIPPING & RETURNS
Thank you for visiting and shopping at tcbty.com! Following are the terms and conditions that constitute our Shipping Policy
Order processing and shipping
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be significant delay in shipment of your order, we will contact you via email or telephone.
Delivery delays can occasionally occur.
Collection in physical stores
The following rules shall be followed for hand-outs in physical stores:
1. Goods may only be handed out to the Customer or to a person authorized by the
2. The Merchant shall verify the ID of both the Customer, and, as the case may be, the
person to whom the goods are handed out.
3. The Merchant shall produce a proof of delivery document that shows date and time of
the hand-out, goods list, prices, personal identity number and printed name of the
Customer, and, as the case may be, personal identity number, printed name and
telephone number of the authorized person and signature of the person to whom the
goods are handed out.